What happens after the developmental assessment center
Identifieur interne : 000559 ( Main/Exploration ); précédent : 000558; suivant : 000560What happens after the developmental assessment center
Auteurs : I. J. Hetty Van Emmerik [Pays-Bas] ; Arnold B. Bakker [Pays-Bas] ; Martin C. Euwema [Pays-Bas]Source :
- Journal of Management Development [ 0262-1711 ] ; 2008-05-23.
Abstract
Purpose Departing from Hobfoll's conservation of resources theory, the paper aims to examine the relationship between resource losses excessive job demands and unfavorable performance feedback on the one hand, and negative job attitudes dissatisfaction, reduced commitment, intention to leave and burnout exhaustion, cynicism, and reduced personal accomplishment on the other hand. Designmethodologyapproach The sample included surveys from 272 male constabulary officers who had participated in a developmental assessment center. Data were analyzed using hierarchical regression. Findings The results showed direct associations between resource losses and negative outcomes. There were indications for the development of loss spirals for four out of six negative outcomes. Specifically, these relationships between job demands and negative outcomes were stronger for those officers receiving unfavorable feedback than for officers not receiving unfavorable feedback. Practical implications Employees confronted with excessive job demands and unfavorable developmental assessment center DAC feedback were most vulnerable to combined resource losses, and this experience was associated with negative outcomes i.e. more dissatisfaction, less affective commitment, more emotional exhaustion, and more cynicism. Originalityvalue The unique contribution of this study is that, besides balancing the benefits of using DACs with the costs of implementation, it is emphasized that it is important to anticipate consequences of unfavorable feedback. Moreover, the disappointment and association with negative outcomes should be explicitly considered in the design of the DAC.
Url:
DOI: 10.1108/02621710810871826
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J." last="Hetty Van Emmerik">I. J. Hetty Van Emmerik</name><affiliation wicri:level="4"><country xml:lang="fr">Pays-Bas</country><wicri:regionArea>Department of Social and Organizational Psychology, Utrecht University, Utrecht</wicri:regionArea><placeName><settlement type="city">Utrecht</settlement><region nuts="2" type="province">Utrecht (province)</region></placeName><orgName type="university">Université d'Utrecht</orgName></affiliation></author><author><name sortKey="Bakker, Arnold B" sort="Bakker, Arnold B" uniqKey="Bakker A" first="Arnold B." last="Bakker">Arnold B. 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Designmethodologyapproach The sample included surveys from 272 male constabulary officers who had participated in a developmental assessment center. Data were analyzed using hierarchical regression. Findings The results showed direct associations between resource losses and negative outcomes. There were indications for the development of loss spirals for four out of six negative outcomes. Specifically, these relationships between job demands and negative outcomes were stronger for those officers receiving unfavorable feedback than for officers not receiving unfavorable feedback. Practical implications Employees confronted with excessive job demands and unfavorable developmental assessment center DAC feedback were most vulnerable to combined resource losses, and this experience was associated with negative outcomes i.e. more dissatisfaction, less affective commitment, more emotional exhaustion, and more cynicism. Originalityvalue The unique contribution of this study is that, besides balancing the benefits of using DACs with the costs of implementation, it is emphasized that it is important to anticipate consequences of unfavorable feedback. Moreover, the disappointment and association with negative outcomes should be explicitly considered in the design of the DAC.</div></front></TEI><affiliations><list><country><li>Pays-Bas</li></country><region><li>Hollande-Méridionale</li><li>Utrecht (province)</li></region><settlement><li>Rotterdam</li><li>Utrecht</li></settlement><orgName><li>Université d'Utrecht</li></orgName></list><tree><country name="Pays-Bas"><region name="Utrecht (province)"><name sortKey="Hetty Van Emmerik, I J" sort="Hetty Van Emmerik, I J" uniqKey="Hetty Van Emmerik I" first="I. J." last="Hetty Van Emmerik">I. J. Hetty Van Emmerik</name></region><name sortKey="Bakker, Arnold B" sort="Bakker, Arnold B" uniqKey="Bakker A" first="Arnold B." last="Bakker">Arnold B. 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